Cancellations & Refunds

Homestay Guest Policies

Off The Cuff Travels Pvt Ltd

Effective Date: 11/09/2025

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Overview

We understand that plans can change. Our cancellation and refund policy is designed to be fair to both our guests and our business operations.

Key Points

  • All cancellations must be made through our official channels
  • Refund amounts depend on the timing of cancellation
  • Processing time: 10-15 working days (depending on Razorpay / bank etc.)
  • Where the part-payment option is offered, a 30% advance confirms the booking and the 70% balance is due before or at the start of the trip
  • GST is not charged separately; the price shown at checkout is the total payable
  • No-show policy: Full amount may be forfeited if guest fails to arrive without notice